Corona – All info

Attention! Unfortunately our events in January & February have to be cancelled

For many months we trusted that the winter of 2021/22 would not bring another Corona cancellation and tried everything to be able to hold regular events again.

Unfortunately but today, as a result of continuing restrictions, e.g. the different access and capacity restrictions in the individual federal states and municipalities to contain the Corona pandemic, we have to cancel the dates planned for January and February 2022.

The good news is that we have already been able to negotiate successfully with the artists and fortunately all tours will be back in 2022/2023. Please give us a few more weeks. You will find all new dates here .

For reversal, please send your original tickets to:

Reset Production e. K.

Customer service

Street of Peace 200

07548 Gera

Here you can find current info about Covid-19

Click on a topic to get more detailed information

REDEEM VOUCHER

You can redeem vouchers here in our ticket store. At the end of the order simply enter the coupon code.

QUESTIONS OFTEN

Do you have any questions? Here you will find answers to frequently asked questions about ticket returns, vouchers and replacement dates.

CANCELLATIONS/ POSTPONEMENTS

Here you will find an overview of the current status of your show.

…for your understanding, support and patience during the last months! We continue to ask for your indulgence. Your letters and emails will ALL be processed one by one.


Unfortunately, this is not fan mail… almost daily we receive this number of letters, with the request for processing. Also for this reason we are not available by phone right now.


We are looking hard for new dates and hope very much to welcome you again soon at our concerts. We will then be happy to exchange your tickets. You can also still redeem the vouchers in our
Ticketshop
redeem them. 


Please give us a few more weeks. You will find all new dates
here
.